Equipping Canadians for everyday tasks
Frequently Asked Questions
Shipping
Shipping takes 7-15 days for orders bound for Canada.
Warranty
We warrant that our products will be free from defects in materials and workmanship under normal use and service for a period of 90 days from the date of purchase, unless otherwise specified in writing.
During the warranty period, we will, at our sole discretion, repair or replace any product or component that is found to be defective, provided that the product has been used in accordance with the intended purpose and operating instructions.
This warranty does not cover damage resulting from misuse, abuse, improper installation, unauthorized modification or repair, accident, neglect, or normal wear and tear.
To obtain warranty service, the customer must provide proof of purchase and notify us promptly upon discovery of the defect. Any repaired or replaced product will be warranted for the remainder of the original warranty period or ninety (90) days from the date of repair or replacement, whichever is longer.
Except as expressly stated above, no other warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose, are provided.